Privacy Policy | My Site 3

ImogymFit is committed to protecting your personal information. This Privacy Policy explains how ImogymFit collects, uses, stores, and protects your information when you visit this website, submit an enquiry form, or enquire about or take part in coaching.

Who is responsible for your data?

ImogymFit is the data controller for the personal information covered by this policy.

Business name: ImogymFit
Coach / data controller: Imogen Shephard
Email: imogymfit@gmail.com

Location: United Kingdom

Information collected

Depending on how you interact with ImogymFit, information may include:

Your name, email address, and Instagram handle
Information you share in an enquiry form, email, direct message, consultation, or coaching check-in
Information about your goals, training experience, lifestyle, food preferences, and support needs
For active clients, information needed to provide coaching safely and personally, which may include health, exercise, nutrition, progress, and lifestyle information
Basic technical information collected by this website or its providers, such as IP address, browser type, device information, and cookies

Please do not share more personal health information than is necessary in a general website enquiry form.

How your information is used

Your information may be used to:

Respond to enquiries and decide whether coaching is a suitable fit
Communicate with you about coaching, consultations, payments, and support
Deliver and personalise coaching services
Keep appropriate client records
Improve the website, services, and client experience
Meet legal, accounting, insurance, and professional obligations
Send marketing emails only where you have agreed to receive them, or where otherwise permitted by law

ImogymFit does not make solely automated decisions about you.

Lawful basis

ImogymFit uses personal information where it is necessary to respond to your enquiry or take steps towards a coaching agreement; to perform a contract with you once you become a client; to meet legal obligations; or for legitimate interests, including running and improving the business and communicating with people who have enquired.

Where consent is required—for example, for optional marketing communications or certain health-related information—it will be requested separately. You can withdraw consent at any time by emailing imogenshephard77@hotmail.com.

Health and sensitive information

Health, fitness, nutrition, and related information can be “special category” personal data. If you become a coaching client, ImogymFit will explain what information is needed and request your explicit consent where required so that coaching can be provided safely and personally.

Who information is shared with

Information is only shared where necessary and appropriate. This may include trusted service providers used to run the business, such as:

Google Forms and Google Workspace for enquiries and email
Wix for this website
Kahunas for active-client coaching delivery
Payment providers for payments
Professional advisers, insurers, or authorities where legally required

These providers may process information on ImogymFit’s behalf under their own privacy and security arrangements. Personal information is not sold.

International transfers

Some service providers may store or process information outside the UK. Where this happens, ImogymFit will use providers that have appropriate safeguards in place for international transfers of personal data.

How long information is kept

Enquiry information is kept for up to 5 years after the last contact, unless there is a legitimate reason to keep it longer.

Active-client records are kept for 5 years after coaching ends, where needed for legal, insurance, tax, or professional-record purposes. Information is then securely deleted or anonymised.

Your rights

Under UK data-protection law, you may have the right to:

Ask for access to your personal information
Ask for incorrect information to be corrected
Ask for information to be deleted in certain circumstances
Ask for processing to be restricted
Object to certain processing, including direct marketing
Ask for a portable copy of information you have provided
Withdraw consent where processing relies on consent

To use any of these rights, email imogymfit@gmail.com. A response will be provided within the time required by law.

If you are unhappy with how your information has been handled, you can complain to the UK Information Commissioner’s Office at ico.org.uk. The ICO is the UK’s data-protection regulator.

Cookies

This website may use essential cookies to function properly and may use optional analytics or marketing cookies where you have given consent through the website cookie banner. You can manage cookie choices through that banner or your browser settings.

Changes to this policy

This policy may be updated occasionally to reflect changes to the website, services, or legal requirements. The most recent version will always be available on this page, with the “Last updated” date shown at the top.